Effective Date: 20 July 2024 (Reviewed on: 01 March 2025)
Code and Copy (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your personal information and complying with the Protection of Personal Information Act, 4 of 2013 (POPIA). This policy explains how we collect, use, store, and share personal information when you use our website https://codeandcopy.co.za/ (the “Site”) or our services.
1. Information We Collect
We may collect the following categories of information:
Personal Information you provide – e.g. name, email address, phone number, account details, uploaded files.
Usage data & technical data – e.g. IP address, browser type, pages visited, cookies.
Transaction & service data – e.g. billing details, service preferences.
2. Lawful Basis for Processing
We will only process your personal information where there is a lawful basis under POPIA, including:
Your consent (e.g. marketing communications).
When necessary to perform a contract with you.
To comply with a legal obligation.
Where we have a legitimate interest (e.g. improving services, network security).
3. How We Use Your Information
We use your information to:
Provide and improve our services.
Personalise your experience and manage your account.
Communicate with you (service updates, marketing with consent).
Conduct analytics and improve our offerings.
Comply with legal and regulatory obligations.
4. Sharing of Information
We may share your personal information with:
Service providers (e.g. cloud hosting, analytics, email platforms) who process information on our behalf.
Third-party advertisers where you have provided consent.
Regulators or law enforcement where legally required.
We ensure that all service providers implement adequate safeguards in line with POPIA.
5. Cross-Border Transfers
Some of our service providers may store or process information outside South Africa. In such cases, we ensure that the destination country has adequate data protection laws or that we have binding agreements to safeguard your information.
6. Retention of Information
We retain personal information only for as long as necessary for the purposes set out in this policy or as required by law.
7. Your Rights
Under POPIA, you have the right to:
Access your personal information.
Request correction or deletion.
Object to processing or withdraw consent (where applicable).
Lodge a complaint with the Information Regulator (www.justice.gov.za/inforeg).
To exercise your rights, please contact our Information Officer (details below) and provide adequate proof of identity.
8. Data Security
We implement appropriate technical and organisational measures (e.g. encryption, access controls) to protect your personal information from unauthorised access, alteration, loss, or disclosure.
9. Cookies
We use cookies and similar technologies to:
Enable essential website functionality.
Analyse usage and improve user experience.
Deliver targeted advertising (where consent is given).
You can manage your cookie preferences via your browser settings.
10. Children’s Privacy
Our Site is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Site.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Information Officer:
Zander Labuschagne
Email: zander@codeandcopy.co.za
Phone: +27677399037
13. Effective Date
This Privacy Policy is effective as of 20 July 2024.
